Unlocking public sector innovation through your people

Public sector innovation thrives with a mix of diverse individuals, including motivated innovators (Crusaders) and rule challengers (Revolutionist) and necessitates a culture supportive of calculated risk-taking, experimentation, and learning from failures.

Public sector organizations are increasingly under pressure to innovate, but the path to innovation is fraught with cognitive, political, and regulatory hurdles. Innovation within these organizations requires more than just ambition; it necessitates enough people within the organization that are willing to take the path not walked before. An interesting approach to understanding an organizations potential for innovation is to look at its people, and look at them through a typology that categorizes them into four archetypes: Magistrates, Bohemians, Crusaders, and Revolutionists. It's essential to understand that no archetype is superior to another. However, for an organization striving for innovation, achieving a balanced mix of these archetypes and fostering a culture that empowers those driving innovation is crucial. This balance ensures they not only contribute effectively but also remain engaged with the organization.

Our typology for public sector innovation

Magistrates are characterized by their adherence to existing rules and regulations, showing limited inclination towards radical innovation. They prioritize continuity over change, often viewing the established ways of working as core to their success. On the other hand, Bohemians, despite being open to challenging the rules, often face difficulties envisioning groundbreaking innovation, for example due to an absence of clear direction.

Crusaders strike a balance by pushing for innovation within the confines of existing frameworks. They adeptly execute incremental changes and leverage small wins. If successful, they can gradually build confidence for more significant initiatives. This archetype illustrates the potential for innovation in regulated environments by optimally utilizing available spaces within established norms.

Revolutionists stand out as pioneers of change, daring to challenge and redefine boundaries in their search for groundbreaking innovation. Their bold experimentation can lead to notable advancements, although they are also likely to face criticism within the public sector for perceived recklessness. However, their capacity to question and transform the taken-for-granted ways can be crucial for creating new public value, underscoring the importance of recognizing their voices and valuing their contribution.

Our typology for public sector innovation highlights the importance of ensuring a substantial presence of Crusaders and even Revolutionists within public organizations. Cultivating an environment where Crusaders and Revolutionists can flourish is essential. It's important that the backlash these individuals might occasionally provoke does not result in punishment, exclusion, or impede their progression within the organization. This requires fostering a culture that allows for calculated risk-taking, supports experimentation, and appreciates learning from failures. Leaders in this context should create space for innovation and express recognition for unconventional contributions.